Last Updated: May 2026
The Creative Canopy Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we keep it safe, and your rights under UK data protection law.
Business Name: The Creative Canopy Ltd
Website: https://www.thecreativecanopy.co.uk
Email: info@thecreativecanopy.co.uk
Location: Whitchurch, North Shropshire, United Kingdom
For the purposes of UK data protection law, The Creative Canopy Ltd is the data controller responsible for your personal information.
We may collect and process the following information when you use this website, contact us, or work with us:
We only collect information that is relevant and necessary for running the business and providing our services.
We may use your information to:
Under UK GDPR, we rely on the following lawful bases:
Where processing is necessary to provide services, manage projects, send invoices, or fulfil agreements with clients.
Where processing is reasonably necessary for running and improving the business, maintaining website security, preventing fraud or spam, communicating with potential clients, or showcasing completed work.
We always consider your rights and interests before relying on legitimate interests.
Where we are legally required to keep records for tax, accounting, or regulatory purposes.
Where consent is required, such as for non-essential cookies or optional marketing communications.
You may withdraw consent at any time.
If you contact us through this website, email, or social media, the information you provide will only be used for responding to your enquiry, discussing services, and related communication.
We do not sell your personal information to third parties.
By working with The Creative Canopy Ltd, you acknowledge that completed public-facing work may be used within our portfolio, website, social media, marketing materials, case studies, or promotional content unless otherwise agreed in writing before the project begins.
We will never intentionally publish confidential information, sensitive business information, login details, or private personal data.
We use trusted third-party providers to help operate our website and business. These providers may process technical or personal information where necessary.
These may include:
These providers may process information such as IP addresses, browser information, usage data, and submitted form information in accordance with their own privacy policies.
Some third-party providers we use may process or store data outside the United Kingdom.
Where personal data is transferred internationally, we aim to ensure appropriate safeguards are in place, including adequacy regulations or approved international data transfer mechanisms where required.
We may use analytics tools such as Google Analytics to understand how visitors use the website and help improve performance and content.
Where legally required, non-essential analytics cookies will only be used after consent has been given through our cookie banner or preference settings.
We use security and spam prevention tools to help protect the website from malicious activity, unauthorised access, spam, and cyber threats.
These tools may process technical data such as IP addresses and browser information for security purposes.
We only keep personal information for as long as necessary.
As a general guide:
We take reasonable technical and organisational measures to help protect your information, including:
While we take security seriously, no online system can ever be guaranteed completely secure. The internet occasionally behaves like a badger with a chainsaw.
Under UK data protection law, you have the right to:
To exercise any of these rights, please contact:
We will respond within the timeframes required by law.
If you have concerns about how your information is handled, please contact us first and we will do our best to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Website: Information Commissioner’s Office
